77j7 Privacy Policy

Registration & Identity Data

When you create a 77j7 account we collect your mobile phone number, chosen username, date of birth, and any other details you provide during registration. If you complete KYC verification, we additionally collect copies of your identity documents such as your National Identity Card or passport, and a selfie photograph where required. This information is necessary to verify your identity, confirm your age, and comply with anti-money-laundering obligations.

Financial & Transaction Data

We record details of all deposits, withdrawals, bets placed, game outcomes, bonus activations, and other financial transactions on your account. We also collect the payment method identifiers you use — such as your bKash or Nagad wallet number, or masked card details — but we do not store full card numbers or mobile banking PINs. Transaction records are retained for the periods required by applicable financial regulations.

Technical & Device Data

Each time you access 77j7, our systems automatically log your IP address, device type, operating system, browser type and version, screen resolution, pages visited, session duration, and clickstream data. This technical data is used to maintain platform security, detect unusual access patterns, and improve the mobile experience for players across Bangladesh including Dhaka, Chittagong, Sylhet, and beyond.

Communications Data

If you contact our support team by email or live chat, we retain records of that correspondence including any attachments, your contact details, and the content of your messages. These records allow us to handle your query efficiently, maintain quality standards, and track the resolution of any complaint or dispute you raise with us.

Contractual Necessity

Most processing we carry out — account creation, identity verification, payment processing, game delivery, and support — is necessary for the performance of our contract with you as a registered 77j7 user. Without this processing, we cannot provide the services you have signed up for.

Legal Obligation

Certain processing activities — including identity verification, transaction monitoring, record retention, and reporting to authorities — are required by applicable law. Compliance is mandatory and cannot be waived regardless of your individual consent preferences.

Legitimate Interests

For processing activities such as fraud detection, platform security, internal analytics, and service improvement, we rely on our legitimate business interests — provided those interests are not overridden by your rights and freedoms. We carry out balancing assessments to confirm this standard is met before relying on this basis.

Payment Processors

To facilitate deposits and withdrawals, we share necessary transaction data with our payment processing partners including bKash, Nagad, Rocket, Upay, and card payment networks. The information shared is limited to what is strictly necessary to complete the transaction — typically a transaction reference, the amount, and the payment identifier linked to your account.

Identity Verification Providers

Where we use third-party KYC or identity verification services to authenticate your documents, your document images and extracted personal data are shared with those providers under strict data processing agreements. These providers are prohibited from using your data for any purpose other than the verification service they are contracted to perform.

Legal & Regulatory Authorities

We may be required by law, court order, or regulatory directive to disclose your personal data to government bodies, law enforcement agencies, or financial intelligence units. We will only disclose the minimum information required and, where legally permissible, will notify you of such a disclosure in advance.

Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, keep your account secure, remember your language preference, and enable core features such as the game lobby and deposit flow. You cannot opt out of essential cookies without disabling the platform entirely.

Analytics Cookies

We use analytics cookies to understand how players navigate the 77j7 platform — which pages are visited most, where users encounter difficulties, and how the mobile layout performs across different devices. This data is aggregated and anonymised before analysis and is used solely to improve the platform. No individually identifiable data is shared with analytics providers.

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core 77j7 platform, though some personalisation features may be reduced. Instructions for managing cookies are available in the help documentation of your browser such as Chrome, Firefox, Safari, or Samsung Internet.

Technical Security Measures

All data transmitted between your device and 77j7 is protected using SSL/TLS encryption. Sensitive data at rest — including identity documents and financial records — is encrypted using industry-standard algorithms. Our servers are hosted in access-controlled data centres with continuous monitoring, and we perform regular security assessments to identify and remediate vulnerabilities before they can be exploited.

Organisational Security Measures

Access to personal data within 77j7 is restricted on a strict need-to-know basis. Staff members who handle player data are subject to confidentiality obligations and receive regular training on data protection best practices. Any suspected data breach is investigated immediately and, where required by law, reported to the relevant authorities and affected users within the applicable timeframe.

Right of Access

You have the right to request a copy of the personal data that 77j7 holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared. We will provide this information in a clear, structured format.

Right to Rectification

If any personal data that 77j7 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update most account details directly from within your account settings. For changes to identity documents or date of birth, please contact our support team.

Right to Erasure

In certain circumstances you have the right to request that 77j7 delete the personal data it holds about you. This right is not absolute — we may be required to retain certain data to comply with legal obligations, resolve disputes, or enforce our Terms. Where erasure is possible, we will act on your request promptly and confirm when deletion is complete.

Right to Object

You have the right to object to 77j7 processing your personal data where we rely on legitimate interests as the legal basis, or where we process your data for direct marketing purposes. If you object to direct marketing, we will stop processing your data for that purpose immediately. Other objections will be assessed on a case-by-case basis.